Effective Date: 1/1/2026
At Nor’East Exteriors, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when interacting with our company through our website, phone, email, and text messaging services.
Information We Collect
We may collect personal information including:
- Name
- Phone number
- Email address
- Property address
- Information related to your project or service request
- Any information you voluntarily provide through our contact forms, phone calls, emails, or text messages
How We Use Your Information
We use your information to:
- Respond to inquiries
- Schedule appointments
- Prepare estimates
- Provide requested services
- Send appointment reminders
- Communicate project updates
- Respond to customer support requests
- Send invoices or payment reminders when applicable
Text Messaging
If you provide your mobile phone number, you consent to receive text messages from Nor’East Exteriors regarding your estimate, appointments, project updates, scheduling, customer service, and other service-related communications.
Message frequency varies based on your interactions with us.
Message and data rates may apply depending on your mobile carrier.
You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or contact us directly at [Phone Number].
Information Sharing
We do not sell, rent, or share your personal information, including your mobile phone number or SMS consent, with third parties or affiliates for marketing or promotional purposes.
We may share information only with trusted service providers who assist in operating our business and only as necessary to provide our services.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse.
Your Choices
You may contact us at any time to:
- Update your information
- Request corrections
- Ask questions regarding this Privacy Policy
- Withdraw consent for future text messaging communications